Refund policy
VEFORE RETURN & REFUND POLICY
We want you to feel confident in what you order from VEFORE.
RETURNS
We accept eligible returns within 30 days of delivery.
To qualify for a return, your item must be:
• Unworn
• Unwashed
• Unused
• In its original condition
• With original tags and packaging where applicable
Items that show signs of wear, washing, damage caused after delivery, or other use may not be eligible for return.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Original shipping charges are non-refundable.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or you receive the wrong item, contact us at:
support@vefore.co
Please include your order number and clear photos of the issue.
If the issue is confirmed, VEFORE will work with you to provide an appropriate replacement or refund at no additional cost.
REFUNDS
Once your return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
CANCELLATIONS
Orders may be cancelled within 15 minutes of purchase as long as fulfillment has not already begun.
Because VEFORE products may enter production shortly after an order is placed, cancellations cannot be guaranteed after this window.
EXCHANGES
For sizing or product changes, contact support@vefore.co.
Depending on inventory and fulfillment status, the easiest option may be to return the original item and place a new order.
FINAL SALE
Any product clearly marked “Final Sale” at the time of purchase is not eligible for return or exchange unless it arrives damaged, defective, or incorrect.
CONTACT
For questions regarding returns or refunds:
support@vefore.co